Significant Expertise

CSC is active in every sector of the financial services industry, helping clients around the world develop and use innovative solutions to meet their business challenges. We draw upon a unique blend of industry knowledge and technical expertise to deliver solutions that fit each client’s individual needs.

We have the world’s largest portfolio of financial services application software and are the leading provider of Business Process Outsourcing (BPO) services for the financial services industry. The group’s deep industry knowledge and experience extends across all facets of insurance, banking, consumer finance and investments.

CSC has a significant footprint in Southern Africa’s financial services sector, providing an extensive range of services from infrastructure outsourcing to business process outsourcing, to specialised software installation and support.

In Southern Africa we are active in:

• Banking
  
• Short Term Insurance
  
• Life and Pensions
  
  

For clients in these sectors we combine the advantages of a large world-wide infrastructure and resources with a strong local presence.

CSC has the world’s largest inventory of banking and insurance software that is supported by best-in-class consulting competencies in large-scale program management, systems integration and business process re-engineering.

Our proven, market-leading applications represent decades of industry knowledge, experience and collaboration with our clients, and are leveraged in our outsourcing operations.

Financial services offerings enable clients to improve relationships with their customers, track and understand critical enterprise information, improve operational efficiency, leverage a variety of distribution and delivery channels, and bring products to market quickly.

Because of their open, modular architectures, CSC’s financial services software products can be integrated with each other and with existing third-party and in-house systems. They can be customised to meet unique operational and regional needs. In addition to CSC's generic capabilities, offerings specifically for the financial services sector include:

• Banking/finance transaction management;
  
• Call centres/customer contact solutions;
  
• Card processing systems;
  
• Claims management and cost containment;
  
• Customer relationship management;
  
• Distribution/delivery systems;
  
• Enterprise information management;
  
• Life insurance administration, including; traditional and non-traditional life and annuities
  
• Long-term care, disability income, accident and health and speciality markets insurance administration;
  
• General insurance administration, including commercial and personal lines, underwriting, rating, document processing, billings and payments, claims processing and case management;
  
• Legal bill review software and outsource services, and
  
• Product specification and deployment tools.
  
  

CSC has about 5 500 financial services clients in 50 countries, including South Africa, Botswana, Namibia and Swaziland. These include more than 1 200 of the world’s premier financial services organisations, such as:

• Nearly half of Fortune’s global 500 financial services companies;
  
• One-third of the world’s top 50 banks;
  
• Two-thirds of the world’s top 50 insurers;
  
• More than half of the top 50 US banks and insurers, and
  
• Two of the top five global issuers of credit and debit cards.
  
  

CSC has more than 10 000 professionals world-wide, focused exclusively on the financial services market.

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For more information on CSC's global work in the financial services industry ...
Go to CSC Global(English)